“When the sociologist Diane Vaughan came up with the term ‘the normalization of deviance,’ she was referring to NASA administrators’ disregard of the flaw that caused the Challenger space shuttle to ...

To some extent, many organizations, if not all, suffer from some form of performance deviation. This can manifest itself in any goal or standard against which organizations may measure themselves.

A theory born from understanding the Challenger disaster. Hosts Celeste Headlee and Masud Olufani introduce the theory of normalization of deviance, an understanding that came from study of the ...

Thomas Schares, MD, MBA, an anesthesiologist with Somnia Anesthesia who serves as chief of anesthesiology for Desert Regional Medical Center in Palm Springs, Calif., discusses the phenomenon known as ...

Thomas Schares, MD, MBA, an anesthesiologist with Somnia Anesthesia who serves as chief of anesthesiology for Desert Regional Medical Center in Palm Springs, Calif., discusses the phenomenon known as ...

The shortcut has been in our psyche since most of us can remember. It often is a deviation from the conventional as a means to get somewhere or do something to save time. Time is precious, and ...

In the aftermath of the exposure and resignation of Rep. Anthony Weiner. D-N.Y., from Congress, his colleagues, some journalists, ethicists and pundits are trying to sort out what it means. Has a new ...

Have you ever cut a corner, perhaps not using a checklist, or skipping a preflight, and then caught yourself doing it again? Nothing bad happened the first time, but that was the beginning of the ...

Peter Matthews talks with Battalion Chief Grant Tinker about the normalization of deviance, often mistaken for complacency, and how deeper in the fire service and carries serious consequences. In this ...