It’s customary to tip wedding reception staff, as these hardworking individuals earn much of their wages through tips. Though it’s always welcome to give exceptional staff members more than the ...

Confidential verbal and written information often passes through reception areas. Yet many business owners don't have sufficient protection in place to prevent confidential details from falling into ...

Four in 10 people surveyed by Cancer Research UK say they dislike discussing medical problems with their GP's reception staff. However, while some people in contact with the BBC were put off by ...