A company rolls out an AI customer service assistant. The model behind it is current and capable enough for the job. The assistant goes live. Within a week, support tickets are getting worse, not ...

Apple’s AI plans show promise, but proof of success still to come — analysts Apple is promising AI today, not tomorrow — so how is the tech industry reacting to Monday’s keynote announcements? With a ...

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In a world defined by polycrisis, leaders are trying to ...