Twilio Flex is now embeddable. A new SDK, Salesforce Voice GA, and consumption-based pricing target AI-scale contact center deployments.

Cainiao, a global provider of e-commerce logistics and logistics technology, announced the launch of ZeeBot, its first ...

Tyler Betts, managing director at Overchain, explores why stablecoins are becoming a more common topic in client ...

By integrating the capabilities of 1Neo-Connect, CHAMP’s dedicated ONE Record adoption solution, with Neurored, stakeholders ...

As an ecommerce business owner, you’re probably managing data across inventory lists, customer orders, and marketing campaign performance. For decades, ...