Stakes are high when it comes to customer experience. More than half (53%) of consumers surveyed said they will abandon a favorite brand after experiencing as few as two poor interactions.

Amazon is making a major commitment to giving customers in small towns access to fast delivery.

Overall, consumers say that CEOs specifically should be expected to speak out to defend social causes. Sixty-seven percent said that chief executives should speak out on the importance of DEI ...

Balsam Hills Studio (Street Level 1, Center Court) Balsam Hill Studio is bringing the magic of the holidays to Ala Moana Center year-round. Opening its second location in Hawaii, the store will ...

Agentic AI has not created the same buzz in retail as generative AI but is becoming an important enterprise tool.

Beyond will also. expand the baby goods brand via its October 2024 deal with home décor retailer Kirkland’s, whereby Kirkland’s will become Beyond's exclusive brick-and-mortar operator and ...

Last month, CardVault by Tom Brady opened a new location at the American Dream shopping and entertainment center in East Rutherford, N.J. This opening marked the chain’s fourth location.

"We are proud to welcome these outstanding retailers to Cherry Hill Mall," said PREIT’s chief revenue officer Joe Aristone. "The addition of Dick’s House of Sport, coupled with other sought ...

Nautica is the first retailer to leverage a combined Shopify-Manhattan Associates unified omnichannel order management solution. The vertical apparel retailer, a banner of Sparc Group, is ...

Why did Amazon decide to expand its functionality? The decision to expand Shop the Show's functionality came from seeing how enthusiastically customers embraced the initial concept. We're ...

On the second floor, a private salon overlooking the Design District features the brand's men's, women's and high jewelry collections mixed in with a collection of David Yurman's personal artwork ...

“While we have continued to face financial challenges, intensified by the rapidly evolving retail and healthcare landscapes in which we operate, we are encouraged by meaningful interest from a ...